Customer Service professional with a proven track record in managing supply chain processes, optimising distribution operations, and maintaining high levels of customer satisfaction. Demonstrates strong negotiation skills, effective communication, and meticulous attention to detail. Proficient in Microsoft Office and adept at handling transactional queries, inventory management, and resolving logistical issues promptly. Previous roles include Service Associate at Sterling Bank, where expertise in financial transactions and fraud prevention was showcased, and Customer Service Manager at Vital Well Integrated Service, ensuring seamless order tracking and customer communication. Career goal: to leverage extensive logistics and customer service experience to drive operational efficiency in a dynamic organisation.