Customer Service Officer

Work Experience

1 year

Job Type

Full-Time

Employment Status

Unemployed

Gender

Female

Marital Status

Single

Age

23

Education

SSCE

Still Studying

No

Skills

Email support Escalating issues Administrative Support Call Services

Languages

English and Igbo

Certifications

HIPPA Certificate

Highest Qualification

High School (S.S.C.E)

References

No one

Professional Experience Description Customer Service I have one year of customer service experience at RoseJvak Pharmacy and supermarket, where I handled customer inquiries, responded to complaints, managed customer reports, and escalated complex issues to the appropriate team. I communicated with customers through phone calls and messages, listened to their concerns, and worked to ensure their issues were addressed professionally. I developed strong communication, problem solving, teamwork, and customer relationship management skills while contributing to a positive customer experience.

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