Lagos, Victoria Island, 23/12/2024
9 views
IT Support/Front DESK (Customer Service Representatives)
Computing & IT Work Experience
3 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
26
Previous Work Experience
Federal Science and Technical College ahoada
ICT instructor/IT support
Aug 2023 - Jul 2024
First City Monument Bank
Information technology intern
Nov 2019 - Nov 2020
SETRACO CONSTRUCTION LIMITED
Information technology intern
Sep 2018 - Jan 2019
Education
Computer science
Still Studying
No
Skills
Communication, Problem-solving, Attention to detail, teamwork, technical analysis
Highest Qualification
HND
• Keeping systems up-to-date, including installing and configuring new systems
• Setting up and managing accounts for new and departing users
• Testing, evaluating, and implementing new software and hardware
• Implementing security measures, such as firewalls, intrusion detection systems, and VPNs
• Setting up and managing data backup systems
• Maintaining accurate records of hardware, licenses, and warranties
• Documenting incidents, resolutions, and preventive measures
• Supported the IT team in troubleshooting hardware and software issues, reducing downtime for staff.
• Provided technical support to staff
• Addressing customer inquiries, resolving complaints, processing orders, and providing information about products and services
• Support customers by providing information, answering questions, and resolving complaints.
₦125,000 - 150,000
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