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Lagos, Surulere, 2 hours ago
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How to Win Customers and Keep Them for Life
Brand New
Condition
Books
Type
Store address
Basics
The secret to winning and keeping customers is to reward
Forget the notion of selling to people. Rather, focus on helping customers buy what’s best for them. Note; People love to buy but hate to be sold to.
The best salesman is one who believes in what he sells. The greatest customer you will ever win is
People only buy good feelings and solutions to problems.
You represent your company whenever you have any dealings with a customer
It highly essential to render excellent service delivery but it’s also important to leave a mark for the reminder on the great service enjoyed.
One proven way to win customers is to seek out the golden question what is the unmet want?
To keep customers already won ‘’for life’’, seek out the platinum question; How are we doing? How can we get better?
Safety tips
- Avoid paying in advance, even for delivery
- Meet with the seller at a safe public place
- Inspect the item and ensure it's exactly what you want
- Make sure that the packed item is the one you've inspected
- Only pay if you're satisfied
