*OKIKI EFETOBORE*
Lagos, Nigeria | | WhatsApp Available
*PROFESSIONAL SUMMARY*
Dedicated Virtual Assistant with hands-on customer service experience supporting a busy phone shop. Skilled in replying to customer inquiries quickly via WhatsApp and Instagram, processing orders, and posting product updates. Reliable, fast learner, and available 8am-6pm daily for remote work. Seeking to help Lagos/Alaba vendors increase sales by managing online customers so owners can focus on shop operations.
*CORE SKILLS*
- *Customer Service*: WhatsApp & Instagram DM management, phone etiquette, complaint resolution
- *Sales Support*: Order taking, payment confirmation, follow-ups to close sales
- *Admin Tasks*: Data entry, typing product lists, basic record keeping
- *Tools*: Smartphone, Microsoft Word,