Operation Manager

Operations Manager – Key Responsibilities Oversee the company’s daily pest control operations. Schedule and coordinate technicians for customer jobs. Supervise technicians and monitor their attendance and performance. Ensure all jobs are carried out properly, safely, and on schedule. Monitor chemical, equipment, PPE, and vehicle usage. Review job reports and follow up on outstanding or corrective jobs. Handle operational customer complaints and ensure proper follow-up. Conduct quality control and ensure company standards are maintained. Prepare regular operational reports for management. Identify operational challenges and recommend solutions. Assist with training and guiding technicians on proper procedures and safety. Reports to: Administrative Manager

Minimum of 1 year experience in operations, pest control, or a related field. Must be able to drive and possess a valid driver’s license. Strong leadership and team-management skills. Good communication and customer-service skills. Ability to coordinate and supervise technicians effectively. Good organisational and problem-solving skills. Ability to prepare reports and maintain accurate records. Must be responsible, reliable, proactive, and able to work under pressure. Basic computer skills and willingness to travel when required.

Minimum of HND/B.Sc. in Business Administration, Management, Operations, or a related field. Minimum of 1-year relevant work experience in operations, pest control, facilities management, or a related field. Must possess a valid driver’s license and be able to drive.