User research & design
• user interviews, surveys, usability testing
• personas, user journey mapping, information architecture
• wireframing & prototyping (figma, adobe xd, sketch)
• accessibility & inclusive design principles
technical tools
• figma, adobe xd, sketch, figjam, miro, framer
• basic html/css knowledge
• design systems & style guides
collaboration & communication
• stakeholder communication & presenting insights
• cross-functional teamwork with developers & product managers
• documentation & reporting
soft skills
• empathy, problem-solving, critical thinking
• time management, adaptability, attention to detail