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Lagos, Ilupeju, 3 hours ago
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The Communication Book
Brand New
Condition
Books
Type
Guide
Genre
Adult
Age Level
Hardcover
Format
Store address
Verified
Verified
4
Lagos State • Shomolu
Coker Bus Stop/18, olateju street mushin
Closed
• Mon - Sat, 08:00-18:00
The Communication Book by Mikael Krogerus and Roman Tschäppeler, a practical guide to improving personal and professional communication using 44 short models:
⸻
1. Effective Communication Starts with Listening
• Listening is not just being silent while the other person speaks—it’s actively understanding their point of view.
• The book emphasizes empathetic listening as a foundation for deeper conversations and trust-building.
⸻
2. Non-Verbal Cues Matter More Than Words
• Over 90% of communication is non-verbal: tone, facial expressions, body language.
• Aligning your verbal and non-verbal messages increases clarity and impact.
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