1. Customer Service & Client Relations: Experienced in handling customers professionally, resolving complaints, and ensuring customer satisfaction even under pressure
2. Communication & Interpersonal Skills: Clear verbal and written communication. Friendly, respectful, and able to work with diverse people
3. Package Handling & Delivery Operations: Knowledge of parcel processing, sorting, dispatch, and proper handling of goods with care and accuracy
4. Route Planning & Logistics Coordination: Understanding of transport operations, scheduling, and ensuring timely delivery of goods and passengers
5. Stress & Time Management: Ability to work efficiently under pressure, meet deadlines, and maintain accuracy in fast-paced environments
7. Computer & Mobile Proficiency: Proficient in Microsoft Word, Excel, and mobile apps for tracking, orders, data entry, and reporting
Hardworking, punctual, dependable team player with strong work ethic and commitment to company goals