Detailed-oriented and tech-driven individual with hands on experience in IT support, customer service and system maintenance. Skilled in troubleshooting hardware and software issues, configuring networks and assisting users in resolving technical challenges. Proficient in tools such as Microsoft Office, Windows OS and basic programming with additional skills in graphic design and Photoshop. Known for analytical thinking, effective communication and a proactive approach to learning new technologies. Highly motivated to build a career in information technology, technical support or ICT administration with a commitment to continuous professional development and delivering efficient result.