receptionist job description
A receptionist manages the front desk and serves as the main point of contact for visitors, clients, and callers. You can view a complete template on Indeed's Receptionist Job Description.
Role Overview
• Purpose: Create a welcoming environment and keep front-office operations running smoothly.
• Workplace: Corporate offices, medical facilities, hotels, or fitness centers.
• Reports to: Office Manager or Operations Manager.
Key Responsibilities
• Visitor Management: Greet guests warmly, direct them to the correct person, and issue security badges.
• Communications: Answer, screen, and forward incoming phone calls, and manage general company emails.
• Scheduling: Book appointments, coordinate room reservations, and manage calendars.
• Clerical Tasks: Sort mail, file documents, handle data entry, and order office