I am a Computer Science graduate with practical experience gained during my internship at the Nigerian Communications Commission (NCC) in the IT Support Department. I have experience troubleshooting technical issues, assisting users with hardware and software problems, resolving connectivity issues, installing software, and providing general technical support.
I am a hardworking, patient and customer-focused individual with good communication, active listening and problem-solving skills. I am comfortable assisting people in person and through phone, WhatsApp and other communication channels. I am eager to apply my technical background and interpersonal skills to provide excellent customer service, support customers with their enquiries and contribute positively to the organisation.