Digital Business Operations Manager

*key responsibilities* you’ll be the “digital engine” of our operations. Handle day-to-day business processes, customer management, and systems for both car rental and property/construction side. Less paperwork, more automation, more results. 1. *car rental ops:* manage bookings on , vet renters/references, track vehicle returns, overdue alerts, insurance docs, gps logs. 2. *real estate/construction ops:* track off-plan sales, payment schedules, client follow-ups, site updates, documentation for construction materials and inventory. 3. *digital systems:* own whatsapp business, crm, google sheets/drive, payment tracking, invoicing. Automate repetitive tasks. 4. *customer service:* handle client complaints, reference checks, collections follow-up via call/whatsapp. Keep records clean. Digital marketing and accounting experience. 5. *reporting:* weekly dashboard for md: cars out, payments due, projects status, overdue accounts

*requirements* 1. Must live in abeokuta or willing to relocate. Physical presence needed for site/car checks. 2. 1+ years ops/admin experience. Car rental, real estate, digital marketing and basic accounting , logistics, or fintech is a plus. 3. Very strong with google sheets, whatsapp business, crm tools. Can learn software fast. 4. Excellent written english + phone/whatsapp etiquette. You’ll talk to clients + references daily. 5. Highly organized, detail-obsessed, can chase overdue payments without drama. 6. Problem solver. If car is overdue or client refuses payment, you know the next legal + smart step. Nice to have* experience with zoho/hubspot crm, basic canva for client updates, knowledge of financial accounting. Process.