Dear Hiring Manager,
I am a graduate of Institute of Management and Technology (IMT) Enugu with an award of a Higher National Diploma (HND) in Computer Science, and I am delighted to submit my application for the position of a Customer Service Representative in your reputable firm.
Outside having five years proven working experience with Guaranty Trust Bank plc, Ethiopian Airlines International, and Federal Ministry of Finance, Budget and National Planning, Abuja FCT. I am extremely detail-oriented and have an intuitive skill in customer engagement. I am experienced in serving customers by completing account transactions, providing account services to customers. I also pride myself on respecting the deadlines that are set for me as well as achieving any sales goals in prompt manner.
I am excited about utilizing my past experience and serving the customers who are a part of this organization.
During my time at Guaranty Trust Bank, I honed my skills in providing customer services through active engagement for each and every customer I spoke with. I have a convincing yet pleasing personality, good analytical skills, customer relations, communication and interpersonal skills. I have good oral and written communication skills to effectively communicate findings and analyses with both customers and teammates. I am an outgoing person who is focused, goal driven, flexible, organized and self-motivated. Qualities I belief, makes me the right hand for this Job.
I have attached my Resume, which further details my skills and education.
Thank you for your time and consideration, and I look forward to the opportunity to professionally grow within your organization for years to come.
JOHN, JANET B