Oyo, Ibadan
74 views
Remote Customer Care Representative
Work Experience
more than 5 years
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Female
Marital Status
Married
Age
Previous Work Experience
Mayjay Electronics
Customer Relationship Manager
Oct 2021 - Feb 2023
Omituntun Diagnostic Centre
Customer Care representative
Dec 2020 - Sep 2021
Pinnacle Plaza
Customer Care representative
Jun 2016 - Jun 2018
Education
Microbiology
Still Studying
Yes
Skills
Strong communication
empathy and patience
product solving abilities
team collaboration
continuous learning and
improvement
active listening
attention to details
technical proficiency
Languages
English, yoruba
Certifications
Fundamentals of digital marketing
Highest Qualification
HND
References
Mrs adenike agiri hrm at p&g ibadan
Store address
Oyo State • Ibadan
5 Noma Street Gra Edo G.R.A, 960135, Nigeria
I am a proficient customer support representative with 5 years experience, using my skills to ensure customer retention and loyalty.
An experienced and proficient customer support representative is an invaluable asset to any organization, as they play a critical role in building and maintaining positive customer relationships. With my expertise and dedication I contribute significantly to overall customer satisfaction.
My responsibilities include;
Responding to customer inquiries via various communication channels like phone, email, chat, or social media.
Providing information about products, services, pricing, and policies.
Assisting customers with technical issues or troubleshooting.
Resolving customer complaints or issues in a timely and effective manner.
Collaborating with other departments to address customer needs or concerns.
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