IT Support and Front Desk/Customer Service Rep

+1

1

Kwarewar Aikin Komfuta da Ilmin zamani

Shekara daya

Nau'in Aiki

Cikakken lokaci

Ana aiki ko ba ayi

Mara aikin yi

Jinsi

Maza

Akwai aure ko babu

Mara aure

Shekara

26

Ilmi

Computer science

Ana makaranta har yanzu

A'a

Aikin Hannu

Analyst and management

Harsuna

English

Mafi girman takardar karatu

Babbar Difloma

• Keeping systems up-to-date, including installing and configuring new systems • Setting up and managing accounts for new and departing users • Testing, evaluating, and implementing new software and hardware • Implementing security measures, such as firewalls, intrusion detection systems, and VPNs • Setting up and managing data backup systems • Maintaining accurate records of hardware, licenses, and warranties • Documenting incidents, resolutions, and preventive measures • Supported the IT team in troubleshooting hardware and software issues, reducing downtime for staff. • Provided technical support to staff, resolving issues in a timely and efficient manner. • Monitored network performance, identifying and addressing potential security threats promptly. • Analysed system logs and reports, identifying patterns

Nuna lamba