Customer-focused and commercially minded professional with practical experience in customer relations, digital business support, communication and entrepreneurial projects. Currently working remotely with Virgo International Hajj and Umrah Limited, where responsibilities across social media, website development and graphic design also require understanding customer needs, communicating services clearly and supporting the business online. Strong interpersonal, problem-solving and relationship-building skills, with a proactive approach to identifying opportunities, following through on enquiries and delivering a positive customer experience. Comfortable working independently, learning quickly and contributing within a target-driven team.