1. Staff Management
Hire, train, and supervise bakers, decorators, and sales staff.
Create work schedules and assign duties.
Monitor employee performance and provide coaching.
2. Production Oversight
Ensure baked goods are prepared according to recipes and quality standards.
Plan daily production based on customer demand.
Monitor product freshness and minimize waste.
3. Inventory Control
Order ingredients and supplies.
Track stock levels and manage storage.
Work with suppliers to maintain adequate inventory.
4. Customer Service
Handle customer inquiries, complaints, and special orders.
Ensure a positive shopping experience.
Maintain attractive product displays.
5. Financial Management
Monitor sales, expenses, and profits.
Set pricing strategies.
Prepare reports and manage budgets.
6. Food Safety and Compliance
Ensure compliance with health and safety regulations.
7. Marketing and Sales
Promote seasonal products and special offers.