Operations Manager

Responsibilities Manage incoming customer requests Coordinate customers and field teams Schedule and track jobs from start to completion Assign jobs to the appropriate field team members Follow up on ongoing jobs and resolve issues Maintain service and quality standards Keep accurate records of daily operations Help improve processes and workflows as Verifio grows

2+ years of experience in operations, logistics, supply chain, customer service or a related field Strong communication and coordination skills Highly organized and detail oriented Proactive, reliable and resourceful Strong problem solving skills Comfortable using WhatsApp, Google Sheets/Excel and online tools Able to manage multiple tasks and meet deadlines Able to work independently and take ownership Experience coordinating field teams, vendors or service providers is an advantage