Customer Service & Support | Client Relationship Management
Effective Communication (Verbal & Written) | Problem Solving & Conflict Resolution
Sales & Upselling Techniques | Microsoft Excel (Spreadsheets, Data Entry, Reporting)
Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) | CRM Software
Time Management & Prioritization | Team Collaboration & Cross-functional Coordination
Data Entry & Record Keeping | Multitasking in Fast-Paced Environments
Attention to Detail & Accuracy | Active Listening & Empathy
Product Knowledge & Presentation | Negotiation & Persuasion
Adaptability & Quick Learning | Reporting & Documentation
Digital Communication Tools (Email, Chat Platforms) | Customer Feedback
Collection & Analysis