Job Description – Customer Service Representative
We are looking for a friendly, responsible, and customer-focused Customer Service Representative to join our team. The successful candidate will communicate with customers, respond to inquiries, process orders, resolve complaints, provide accurate information, and ensure customers have a smooth and satisfactory experience.
The ideal candidate should have good communication and interpersonal skills, be patient and polite, able to work under pressure, and have basic knowledge of WhatsApp and social media. Previous customer service experience is an added advantage.