Receptionist Needed

Welcome and attend to customers and visitors professionally. Answer phone calls and WhatsApp inquiries promptly and politely. Provide accurate information about the company's products and services. Schedule appointments and manage daily bookings. Maintain a clean, organized, and professional reception area. Receive, record, and direct customer inquiries to the appropriate department. Keep accurate records of visitors, calls, and customer information. Handle basic administrative tasks, including filing and data entry. Assist with customer complaints and ensure timely follow-up. Process invoices, receipts, and simple office documentation when required. Support sales and marketing activities by engaging with walk-in customers. Maintain confidentiality of company and customer information. Ensure excellent customer service and represent the company positively at all times. Work effectively with other team members to achieve company goals.

Minimum of SSCE, OND, or equivalent qualification. Previous experience as a receptionist or customer service representative is an advantage. Must be fluent in spoken and written English. Proficient in Microsoft Office (Word, Excel) and basic computer operations. Must be well-groomed, professional, and presentable. Ability to work independently and as part of a team. Must be punctual, reliable, and disciplined. Applicants should reside close to the workplace or be able to commute conveniently. Key Skills Excellent communication and interpersonal skills. Strong customer service and relationship management. Good telephone etiquette and front desk management. Strong organizational and multitasking abilities. Ability to handle inquiries and resolve customer issues professionally. Attention to detail and accuracy. Time management and ability to work under pressure. Positive attitude, friendly personality, and problem-solving skills. Confidentiality and professionalism when handling sensitive

Minimum of OND, NCE, or SSCE (Higher qualifications are an added advantage). Minimum of 1 year experience as a receptionist or in a customer service role (preferred but not compulsory). Excellent verbal and written communication skills in English. Strong customer service and interpersonal skills. Good telephone etiquette and professional appearance. Basic computer proficiency (Microsoft Word, Excel, Email, and Internet). Ability to multitask, prioritize, and work under pressure. Strong organizational and time management skills. Honest, responsible, punctual, and well-mannered. Must reside within or close to the workplace for easy commuting. Additional Requirements (Preferred): Female applicants (if applicable to your hiring policy). Age: 20–30 years. Ability to use office equipment such as printers, scanners, and photocopiers. Willingness to learn and maintain confidentiality at all times.