Phone Engineer / Mobile Device Technician

Technical Repairs * Diagnose hardware and software faults on mobile phones and tablets. * Repair and replace damaged screens, batteries, charging ports, cameras, speakers, microphones, and other components. * Perform software updates, flashing, configuration, and troubleshooting. * Test devices before and after repairs to ensure proper functionality. Customer Service * Explain faults and repair options to customers. * Provide accurate repair cost estimates and timelines. * Keep customers informed about repair progress. * Handle customer devices professionally and securely. Inventory & Tools Management * Monitor and request spare parts when stock is low. * Maintain repair tools and equipment. * Keep records of parts used for each repair. Quality Control * Ensure all repairs meet company standards. * Minimize repeat repairs and customer complaints. * Follow proper repair procedures and safety guidelines. Documentation * Prepare daily or weekly repair reports.

Technical skills * screen replacement. * battery replacement. * charging port repair. * camera and speaker replacement. * water-damage diagnosis and repair. * software flashing, updates, and unlocking (where legal and authorized). * fault diagnosis and troubleshooting. * basic soldering and microsoldering skills. * ability to repair devices from brands such as apple, samsung, tecno, infinix, and xiaomi.

Education * minimum ssce/waec/neco. * technical certification in mobile phone repair is an advantage. * ond/hnd in electrical/electronic engineering, computer engineering, or a related field is a plus but not mandatory.