Customer service representative

+1

Kwarewar Aiki

Shekaru uku

Nau'in Aiki

Cikakken lokaci

Ana aiki ko ba ayi

Mai aikin yi

Jinsi

Maza

Akwai aure ko babu

Mara aure

Shekara

30

Ilmi

Microbiology/biology

Ana makaranta har yanzu

A'a

Aikin Hannu

Ms office Google work space Teamwork Fluency in English Organisational skill Leadership skills

Harsuna

English

Mafi girman takardar karatu

Babbar Difloma

My name is Edmund Inyang a graduate of akanu Ibiam Federal Polytechnic Unwana with higher national diploma in Microbiology/Biology. In my previous organisations, I've demonstrated my ability in resolving customer concerns as regards our organisation, the products and services we offer by; • Listening carefully to client complaints and finding the main cause of the issue fast. • Offering clear, working solutions that made unhappy customers happy again • Handling tough phone calls and difficult messages with patience and a calm voice. This skills helped my organisation reduce waiting time by 50% because issues were fixed within 24hours of complaints. I also set up a clear guide that resolved recurrent issues, feedback system in order to know where to improve more.

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