Customer Support

esponsibilities: Manage large amounts of outgoing phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers, experience is real estate is a plus

Requirements: Must speak English very well Must be tech savvy (Microsoft Office Products) or have an interest in tech English level must be above 95% to 100% Must have a very clear and audible English language Should be confident, agile, patient, and have no emotional imbalance. Must live in ibeju lekki area Must have a quiet and bright environment to work Candidate should possess a laptop Candidate should possess a smartphone Note: The ideal candidate should reside in ibeju lekki area only