. Written and verbal communication skill.
. Multitasking
. Organizational skill.
. Managerial skill
. Excellent interpersonal skills to successfully handel a variety of customer interactions and to effectively work alongside team members.
. The ability to work well under pressure to effectively handle customers issues in the most appropriate manner while positively representing the company as a whole.
. Exceptional customer service ability to adequately address customer inquiries and questions and to promote the companies channels and services.
. Ability to effectively use tools like Instagram, Facebook, WhatsApp, Twitter, LinkedIn, WordPress, and Google ads to sell and promote customers products and services.
. Ability to effectively use MS office suite like Excel, Outlook, Teams and software's like CRM and Zoom for meetings.
. Ability to create term sheet, book, and recover loan
. Ability to speak Hausa fluently
. Ability to sell and cross sell any product.