Operations Manager

. Written and verbal communication skill. . Multitasking . Organizational skill. . Managerial skill . Excellent interpersonal skills to successfully handel a variety of customer interactions and to effectively work alongside team members. . The ability to work well under pressure to effectively handle customers issues in the most appropriate manner while positively representing the company as a whole. . Exceptional customer service ability to adequately address customer inquiries and questions and to promote the companies channels and services. . Ability to effectively use tools like Instagram, Facebook, WhatsApp, Twitter, LinkedIn, WordPress, and Google ads to sell and promote customers products and services. . Ability to effectively use MS office suite like Excel, Outlook, Teams and software's like CRM and Zoom for meetings. . Ability to create term sheet, book, and recover loan . Ability to speak Hausa fluently . Ability to sell and cross sell any product.