1. Answering phone calls and responding to customer inquiries
2. Scheduling and managing pick-up and delivery appointments
3. Maintaining customer records and databases
4. Handling billing and payment processing
5. Managing inventory and tracking orders
6. Coordinating with laundry staff to ensure timely completion of orders
7. Maintaining records of laundry transactions and payments
8. Providing customer service and resolving issues
9. Performing basic bookkeeping and accounting tasks
10. Assisting with marketing and advertising efforts