Sales Representative

Greets and interacts with customers. Consults with customers to understand their needs and preferences related to merchandise. Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs. Answers customers questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders. Collects payment using the store point of sale system. Processes returns and exchanges. Performs other duties as assigned.

Excellent verbal and written communication skills. Excellent active listening skills. Excellent sales and customer service skills. Extensive knowledge of the merchandise sold. Ability to anticipate customers needs. Ability to recommend merchandise to customers.