A Customer Service Representative, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Requirements & Skills
Communication skills
listening skills
patience
problem solving skills
creativity and resourceful
Minimum Qualification Requirements
Hnd/b.Sc
Minimum Experience
1 year
We are hiring a customer service representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.