I’m sincerely interested in working with my employer to add value to customers and the firm through excellent service dispensary in a wide variety of job position relating to information and Communications technology and hospitality/customer service. Helping clients and colleagues solve technical issues and knowing that I’ve had a positive impact on someone each day is highly rewarding and motivating to me especially when it contribute to the progress of organizations where I work.
In the course of my employment with Jaybest Computers Nig. Ltd. , I specialized in helping customers resolve a wide variety of technical issues (software and hardware) that concerns personal computer and networking gadgets. Over the course of my one-year six month employment experience and counting, I received high ratings from clients, and I helped increase customer satisfaction to about 96%. I was praised for being highly versatile, and I was one of a select group of techs made available to assist customers in online chats, physical presence and over the telephone.
I enjoy my job despite daily challenges of brainstorming to solve technical issues for client and colleagues ensuring that everybody is satisfied with proffered solution sets. I hold a Microsoft tech Certification computer and ran lots of Computer programming courses before I got my B.Sc Agricultural Engineering. I have also worked alonside HP Service Support Engineers handling PC and printer repairs and networking. I have client management skills displayed in other job assignment like sales and general customer centered services I undertake in the course of my duty.
Thank you for taking the time to consider my resume and cover letter, it is my goal to provide the best support you need for an excelling organization while becoming one of your valuable employee. I will be appreciative of your consideration for a work role u deem as fitting based on my IT and Customer service knowledge