Hotel General Supervisor

Plan, implement and manage overall hotel daily operations Conduct hotel budgeting and financial planning Plan and organize hotel activities to drive sales Manage and monitor hotel expenses Manage and track hotel inventory Prepare and manage schedules and shifts Plan and implement marketing campaigns with marketing teams to promote the hotel’s services and amenities. Build and maintain strong relationships with guests and customers Resolving issues regarding hotel services, amenities, and policies. Track KPIs and produce reports Involved in the process of hiring and onboarding new hotel staff Evaluate staff performance Ensure safety and adherence to rules and regulations Monitor employee performance and conduct regular evaluations to improve customer service. Monitor payments and ensure proper records of budgets, funding, revenue, and expenses are kept. Evaluating hotel performance and ensuring compliance with health and safety rules.

Minimum of 5 years supervisory experience from upscale hospitality organisation bsc/ hnd hotel software knowledge

Bsc/ hnd candidate must understand the use of software applications in hotel.