Archive: Customer Service Representatives Wanted

Uyo, Akwa Ibom State, Nigeria
Company Name
Job Type
April 13, 2021
Application Deadline
Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
Diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.
Requirements and Skills
Minimum Qualification Requirements
1 year
Minimum Experience
₦ 50,000 - 60,000
Archive: We are hiring Customer Service Representatives to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Applicants must be resident in Akwa Ibom State.<br />Interested persons should forward via sms, their name qualification, age, sex, position applied for, phone number and location to{phone=08162018480}..

Enobong Aniekan

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