Our feedback score and reputation is important to us. We want you to be happy with your purchase. If you are not 100% satisfied with your purchase, simply reach out to us to return your item for a refund.
We ask, as a courtesy, that you please reach out to us and give us the chance to make it right prior to opening a case with jiji. We're on the same team and want you to walk away with a positive experience.
You can file a return up to 14 days from the date you purchased it. Any product you return must be in the same condition in which you received it. We mark all of our items with invisible ink as a form of fraud detection and anti-tampering mechanism. By placing your Order, you are consenting to receiving your item with an invisible marking placed on it