Ushers are required to guide people in their places where tickets are purchased; this is the main point in the usher job description. Ushers are important to improve service in recreational places like theateres, sports stadiums, etc.
Locating a seat, though may seem simple, can be quite confusing. This happens especially in places where there are seats numbered in thousands. Here steps in the usher to help you locate your seat. All such places with numbered seats have their own way of numbering the seats. They hire ushers to guide people who are finding it hard to locate their seats. This is the main task in an usher job description.
They check the tickets of the audiences, and they ensure that they are not carrying any outside eatables or any other banned things like weapons, cameras, etc. Carrying eatables is not allowed in theateres as they themselves have counters inside which sell them. These counters are also manned by the ushers.
Ushers also help elderly people to get into their seats. They need to know all about the event that is taking place in the theatre. The audience can ask them questions about the movie or the play being shown. During the show, the ushers have to ensure that everyone in the audience has switched off their cell phones. They also have to make sure that unruly guests calm down and stop disturbing other audiences. If they fail to listen, the ushers have the authority to evict then from the premises.
After the show is over, the ushers have to make rounds of the seating area and see to it that no one has left behind any property. If at all anything is left, the ushers have to keep the property in the lost and found section. They also have to keep an eye out for suspicious objects that may be lying around unclaimed. If they find any such thing, they have to call the proper authorities.
One important aspect in the usher job description is providing assistance during emergencies. In case there is an emergency situation, they have to guide all the people towards the exits or safety escapes. They have to ensure that all the people are out and only after that should they leave the building.
Ushers are important for hospitality in any place, and they help maintain peace and order in their workplace. The usher job description does not require them to be experts as there are great learning opportunities with this profession.
DUTIES AND RESPONSIBITILIES
> An usher's main job is to guide the common public to seats according to the seat
>They have to memorize the numbering system in the theatre so they can quickly guide
the people to their correct seats
>They have to check the authenticity of the tickets and have to also check that none of
the audience is carrying banned items with them
>They have to politely ask people who are sitting in the wrong seats to vacate them and
point them towards their correct places
>During emergency situations, they firs have to guide women and children towards the
>In case of a small fire, they can put out fire with extinguishers and inform the fire
>If there is a large fire, they have to immediately evacuate everyone and inform the fire
>They have to handle all the commercial counters inside the auditoriums like food stalls
or gift shops
>Ability to read small print.
>Ability to climb steps repeatedly
>Ability to descend/ascend ramps and inclines/declines
>Ability to stand for long periods of time.
>Work in a fast-paced, busy environment with environmental conditions such as noise,
heights, dark/dim/absence of lighting.
>Ability to bend, stretch, reach and kneel without restriction.
>Communicate effectively in English.
>Must be able to open theater doors repeatedly throughout shift.
>Deal effectively with a wide variety of personalities and situations requiring diplomacy,
tact, friendliness,poise and firmness
>Establish and maintain effective work relationships with those contacted in the
performance of required duties
>Demonstrate an understanding of, sensitivity to and appreciation for the diverse ethnic,
socio-economic,disability and gender diversity of guests and staff attending or working
with the Performing Arts Center
>Maintain a professional, neat and well-groomed appearance, adhering to PAC uniform
>Work varied shifts, including nights, weekends, and holidays
>Applicant should have a minimum of SSCE OR HND
MODE OF APPLICATION
>Interested applicant should summit there CV to HR ADMIN via email eric34taylor
>Alternatively interested applicant can send their full name, valid phone number, current address, to this phone number 08*********
ONLY SHORTLISTED CANDIDATES WOULD BE INVITED FOR INTERVIEW