CUSTOMER SERVICE /FRONT DESK OFFICER ; Customer service professional with 3+ years in handling customers and hospitality
Excellent in conflict management
Excellent in communication skills
Remain cool during heated exchanges with irate customers and reach a peaceful resolution.
Efficient; Expert in handling various calls on a daily basis while consistently resolving client issues in a short time span.
Skilled; Posses exceptional customer service skills, with customer regularly commending on received support.
Memorized all company products and services to be able to answer all customers questions quickly and give reasonable solution to them