On-site Support, remedial and routine preventive maintenance (PM) on the IT Infrastructure.
Provide First level of Support to users on H/W, S/W and LAN/WAN and ISP.
Support user’s Desktop Operating system and standard applications.
Support User’s access to the Company’s global applications and email.
Support the File and Print Server applications and installed services.
Review the IT Infrastructure for new traffic and security requirements
Assisting in the implementation of a radio communication system between MWOG’s Lagos office and satellite location(s) as well as video conferencing.
Management of disaster recovery plans and First level helpdesk
Installation and maintenance of computer hardware, printers, scanners etc.
Support to HMI at Company’s Central Processing Facility (CPF) control room