I should be grateful if you would consider my application for the position required in your organisation.
Please be inform that I am a Pgd holder in Customer Relationship Management, Hnd in Mass Communication with Upper Credit. Also a Professional Customer service Management, Professional Human Resources Management, Professional Digital Marketing and Professional in Public Relations. Hence, I am looking forward to search for a career opportunity in a well-established organization, where my academic background and personnel skills will allow me the opportunity of growth.
I enjoyed two years solid experience customers relationship management as contact centre agents and administration in reputable organization which includes experience in the customer relationship, administration ,Public Relations, Sales and social media manager. I was able to generate success in every project completed and delivered within the organisation.
During my last position, as communication/ customers representative in first city monument bank, I was responsible for proposing and implementing customers strategies to solved customers baggages and complaints that promote revenue growth generation among key targeted segments and support the bank positioning and image. My responsibilities also included leveraging and executing social media and website strategies to achieve brand position and revenue growth goals, in which I suggested follow up team and it was implemented by the management.
For two years in a row I was able to achieve awards for “The most Influential” in 2018 and “Best Social Media management” in 2018.
I am very keen to take new responsibilities with bigger operations and high challenges. I am a fast learner and can adapt to new situations. I am also trilingual with fluent verbal and written skills in English and Yoruba languages and experienced in dealing with different cultures and nationalities.
I hope I may be granted a personal interview, if you feel my qualifications fit for the position needed.
Looking forward to working with your esteemed organization.