Over these years, i have Acquired a good relationship with Customers and maintaining the business day to day activities.
Developed a sociable and associative skill through coordinated teamwork in achieving firm's targets.
Developed an effective communicative skill in building and sustaining Customer relationship.
Engaged in delivery and packaging of luxury goods for ease of transportation and delivery.
At four D associates i am Responsible for handling emergency calls ,
Responsible for capturing received details on the CRM software.
Escalation of emergency cases to the team lead (Dispathchers)
Empathize with distressed callers;
Responsible for exporting detailed call log to team lead for reports,
Responsible for filling the CRM while interacting with callers
Handle callers’ complaints or enquires via telephone,
Provide callers with needed information and support