Okeke Stella Adaobi,
19, Odubiyi Street, off
22, January 2018
Dear Hiring Manager,
Please accept my enclosed job application. Having read through your job posting, I was excited to discover that my skills, experience and qualification match your desired qualification.
I offer exceptional understanding of handling calls with a view to helping customers while ensuring their loyalty. Particularly, I am highly effective in handling both inbound service calls and outbound marketing calls and possess ability of handling irate customers. I am an extremely flexible individual and understand the need to work in a team which is the basis of all call centre operation with a view to provide customers with a positive image of the company and to ensure recurring business.
Due to my passion for customer service, I went further to acquire professional experience and qualification at Chartered Institute of Customer Relationship Management.
I look forward to hearing from your favourable response.
Okeke Stella Adaobi