We are seeking a customer-focused, dedicated, and responsible hotel manager to join our organization. In this position, you will coordinate the day-to-day operations and activities at your assigned hotel location. You must be approachable, detailed, and goal-oriented with previous hospitality or management experience.
DUTIES AND RESPONSIBILITIES
>Respond to inquiries regarding hotel services, amenities, and policies
>Coordinate front office activities; resolve guest issues as well as problems among staff
>Interview and hire applicants for hotel staff positions; train hotel staff; observe and
evaluate staff performance
>Assign duties and schedule shifts for hotel employees
>Develop and implement policies and procedures to ensure that the hotel facility
operates smoothly
>Ensure that the facility operates efficiently within the guidelines of all policies and
procedures
>Participate in financial activities and monitor the facility’s revenue, including setting
room rates, establishing budgets, and allocating funds to departments
>Procure supplies and obtain outside services as necessary, including deliveries,
laundry, maintenance, and trash collection
>Collect payments; maintain data about all funds and expenditures
>Prepare and properly store paperwork and documentation concerning departmental
functions
>Collaborate with other managers to coordinate hotel activities
>Arrange for telephone and mail services for guests
>Provide concierge services for guests regarding dining locations and entertainment
venues
>Carry out or delegate marketing and public relations activities
>Meet with clients to book and plan special events, such as conventions, banquets, >weddings, receptions, and other functions
REQUIRED SKILLS
>Proficient in the use of Microsoft Office and point of sale (POS) software.
>Excellent interpersonal communication and customer service skills
>Ability to motivate your team as well as interact directly with the public
>Superior problem-solving skills; capable of making quick yet sound judgments and decisions.
EDUCATIONAL QUALIFICATION
Applicant should have a minimum of HND, a degree in related field is an advantage.
MODE OF APPLICATION
>Interested applicant should summit there CV to Management via email Anthony34d @gmail.com shortlisted candidates would be contacted.
>Alternatively interested applicant can send their full name, valid phone number, current address, years of experience date of birth and current location to this phone number
ONLY SHORTLISTED CANDIDATES WOULD BE INVITED FOR INTERVIEW