We are looking for a customer-oriented service representative
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk
Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary
Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists
They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints