Client Relations Officer
Our client in the frontier of business are currently their line of services to wider marker. In view of this expansion, they urgently want to fill the vacant position:
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Hear and resolve complaints from customers or the public.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
File and maintain records.
Analyze data to determine answers to questions from customers or members of the public.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Transmit information or documents to customers,
using computer, mail, or facsimile machine.
Schedule appointments and maintain and update appointment calendars.
Receive payment and record receipts for services.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Keep a current record of staff members' whereabouts and availability.
Take orders for merchandise or materials and send them to the proper departments to be filled.
Schedule space or equipment for special programs and prepare lists of participants.
Enroll individuals to participate in programs and notify them of their acceptance.
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
Conduct tours or deliver talks describing features of public.
Send SMS to phone contact