I am young and resourceful graduate of Digital Media Technologies (BSc) and Computer Systems and Network Engineering (MSc) from the University of Greenwich London, United Kingdom who is always ready to accept a high degree of individual responsibility for anticipating and meeting deadlines, analyzing and managing opportunities and risks, producing high quality documentation and materials, maintaining records and welcoming feedbacks with the aim of continuous improvement and contribution to team performance with interest in achieving results and commitment to the overall organization domestic priorities.
As a help desk support personnel in the O2 Arena London, UK, I am in charge of incidence response, staffing, incoming and outgoing emails and calls, incident documentation, daily work report, work scheduling, setting up meeting rooms and projectors for meeting (training and induction), setting up recruitment equipment (such as scanners, printers and laptop) and doing some electrical and network cablings (such as TV, computer, Projector, laminator, switches and printers).
In Double focus consulting ltd London, I am in charge of providing technical support to system users in the organization, monitor network facilities and users, monitoring network performance and fixing Network and server issues, adding and deleting users from the server, backing up files from the server. I also provide the company and customers with technical business needs. Determines requirements, design, build, test, implement, maintains and enhance business systems and also, detect, identify and correct technical faults or problems in Information Technology Systems