Archive: Customer Service Representatives wanted

Ikeja, Lagos State, Nigeria
Emdul consults
Company Name
Job Type
NOVEMBER 12, 2020
Application Deadline
Welcoming customers and keeping of company's record
Ability to work without no supervision
Requirements and Skills
Minimum Qualification Requirements
1 year
Minimum Experience
₦ 60,000 - 80,000
Archive: We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.<br />Customer Service Representative Responsibilities:<br />Maintaining a positive, empathetic and professional attitude toward customers at all times.<br />Responding promptly to customer inquiries.<br />Communicating with customers through various channels.<br />Acknowledging and resolving customer complaints.<br />Knowing our products inside and out so that you can answer questions.<br />Processing orders, forms, applications, and requests.<br />Keeping records of customer interactions, transactions, comments and complaints.<br />Communicating and coordinating with colleagues as necessary.<br />Providing feedback on the efficiency of the customer service process.<br />Managing a team


Last seen 4 months ago
Lagos State, Ogba, Region Lagos ikeja

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