Customer Service Representative

Posted Feb 25      Ikeja, Lagos State, Nigeria
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Job Type
Receiving large amounts of incoming calls from customers and prospective customers.
Identifying Customers needs and providing a satisfying solution.
Keep records of interaction with customers and follow up to make sure customers are satisfied.
Follow communication procedures, guidelines and policies.
Keep the company’s management informed about customers complains
Requirements and Skills
Phone conversation handling skills.
Ability to respond and adapt to different types of customers.
Excellent communication and presenting skills.
Ability to multi-task, prioritize, and manage time effectively.
Genuine desire to help Customers with patience, empathy and understanding
Minimum Qualification Requirements
Minimum of OND, HND or BSC in relevant fields. Additional professional courses will be an edge.
All Interested Applicants should send t
On or before the 31st of December 2017
Minimum Experience
1 year

Ad details

A Customer Care Representative is someone who is a middle person between a customer and the Company, that provides information to the customers and also help to resolve any complains the Customer might have about the Company’s products and services.

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₦75,000 - 100,000
Last seen 3 weeks ago
Lagos State, Ikeja, Region
081 xxx
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