Technicians analyze and perform repairs related to mac systems, operating issues, and their peripherals. they install, configure, and fix macos and interact with their users and guide them on queries and issues related to hardware and software. Professionals configure, install, and maintain mac systems, their peripherals, and mobile devices.
Technicians diagnose, troubleshoot, and fix mac os x, windows solutions on os x, macbook, macbook air, macbook pro, powerbook, ibook, power mac, imac, mac mini, mac pro, ipod, iphone, ipad, and peripherals, such as scanners and local and network printers. they should be able to wipe out viruses, adware, malware, and spyware by making use of different tools.
Technicians should be able to configure and troubleshoot ios and android operating systems, should be able to script with powershell, be conversant with ms-office and outlook, and possess knowledge of o365 and active directory