Under supervision, incumbents operate a retail stores facility or work in a large stores operation providing service to consumers and customers of mobile phones and laptops and projects;
perform operational duties in ordering, receiving, storing, inventory, issuing, distributing, and record keeping;
determine stock items and stock levels;
locate and order non-stock items, prepare and expedite orders;
inspect items received; handle quantity shortages, breakage, duplicate shipments, and back orders; advise coworkers of procedures or methods of handling claims for damage, quantity shortages, duplicate shipments, back orders, returned goods, inventory shortages, and other stores procedures.
Incumbents may specialize in one or more stores activities, or have responsibility for a complete stores facility handling a limited variety of materials