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  • Archive: Customer Service & Support Staff wanted

Archive: Customer Service & Support Staff wanted

Ibadan, Oyo State, Nigeria
Okiks Market
Company Name
Job Type
Handle customer complaints or enquiries via telephone, emails, chats or text messages. Provide customers with needed information and support Make outbound calls. Receive inbound calls Ensure that customers/callers are satisfied. Gather information from customers. Consistently ensure call(outbound/inbound) quality Contributes to team effort by accomplishing related results as needed. Exhibiting competent product Knowledge. Promote good listening skills. Manage length of calls. Utilize computer technology to handle high volume of calls Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction Adherence to call script and call centre policies. Compile reports.
Computer literate perfect english and grammar
Requirements and Skills
Minimum Qualification Requirements
1 year
Minimum Experience
₦ 20,000 - 30,000
Archive: A CSR provides the best core customer service support to the organization by responding to customer inquiries about product, price and lead time; accepts, verifies, enters and confirms customer orders; may process warranty and/or return orders and related reimbursements.

Okriks Market

Last seen 1 day ago

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