Name : ROBINSON EMEKA OMINYI
To obtain Manager position where I will be able to contribute my communication skill, knowledge and experience to a company that will give me an opportunity to develop my career and also to engage in a career that will allow for progress in terms of expertise, socio-economic development and innovation through exposure to new ideas for professional growth, as well as growth of the company.
. Exceptional customer service . MS Office expert, Opera,Micros, Bitchstreet
. Computer expert, opera and Excel . Communication Skill
. Superb interpersonal skills . Hotel experience
. Conflict resolution . Professional and neat
. Team work . Reliable and resourceful
Marriott Marquis Hotel City Center Doha, Qatar.
Providing training and giving clear instructions
Managing time and schedules
Excellent customer service skills and Rooms Inspection
Computer proficiency in Microsoft Word, Excel, and Opera 2016-2018
Answers incoming calls using proper telephone etiquette
Ability to take initiatives and effectively adapt to change
Creates and prepares task sheets for associates
Managing equipment and supplies
Lending a Hand
Room Attendant/Houseman 2016
Marriott Marquis Hotel City Center Doha, Qatar
Greeting guests with warm smile
Cleaning, inspecting rooms and reporting damages to my supervisor
Vacuuming and dusting rooms
Handling chemicals in a professional way
Making use of housekeeping machines
Reporting discrepancies like, DND, MUR, NS, SO, Skip
Housekeeping Supervisor 2015-2016
Sheraton Abuja ,Nigeria
Assigns workers their duties and inspects work to prescribed standards of cleanliness.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Coordinates work activities among departments.
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
Inventories stock to ensure adequate supplies.
Evaluates records to forecast department personnel requirements.
Makes recommendations to improve service and ensure more efficient operation.
Golden Royal Hotel Enugu, Nigeria
. Supervision of housekeeping workers and properties
. Greet guests with a smile and friendly hello, even when busy. 2013-2015
. Assign duties and Check rooms to verify vacancies post check-out.
. Inspect rooms for damage and alert management of issues.
. Request maintenance orders to fix non-working equipment and address damage.
National Institute of Construction Technology, Federal, Nigeria.
. Preparing bank statement of account.
. Recording and analyzing ledger account.
. Reporting student’s financial status 2011
. Preparing Journal, ledger and trial balance account
Federal Mortgage Bank of Nigeria (NYSC)
. Posting of cash
. Preparing ledger account for the bank 2008-2009
. Bank reconciliation account
Computer Training Institute Enugu
Excel, Power point, MS word, Corel draw, Access packages. 2007.
. Occupational Safety and Health Professional (OSHAcademy USA) 9th May, 2017
. First Aid Training Certificate Doha, Qatar. 29th July, 2017
Masters in Business Administration (MBA Marketing)
University of Nigeria 2010-2014
Bachelor of Science in Accountancy (B.Sc Accountancy)
Ebonyi state university Nigeria 2003-2007
ENGLISH : Fluent
Arabic : Basic
HOBBIES: (Researching, Reading and sports)
Mr. M. Shijith. Marriott hotel Doha. Housekeeping Supervisor (+97433446365)
Mr. Abayie Albert. Marriott hotel Doha. Housekeeping Supervisor (+97477454567)
Front Desk Agent cross trained: Marriott Marquis City Center Doha
Rooms Inspection Expert
Knowledge at: Opera, Micros, Birch Street and I cloud systems